Consumer NZ’s annual KiwiSaver satisfaction survey has found New Zealand-owned and nonprofit fund manager Simplicity has the most satisfied customers, while Australian-owned provider AMP is at the bottom of the pile. 

“It’s great to see smaller fund managers outperforming big businesses in terms of satisfaction and service,” says Jon Duffy, chief executive at Consumer.

Simplicity is a People’s Choice award winner for the fifth year in a row, and ranked first place with an overall satisfaction score of 79%, thanks in part to the fairness of its fees and ethical investments.

You can read the full article on the Consumer NZ website here.