How can we help?
For a quick answer, check out our Help Centre or chat with Artie our AI assistant. If you need more help, just get in touch.
Visit our Help Centre
Find answers to common questions about KiwiSaver, Investment Funds, Home Loans and step-by-step guides for managing your account.
Chat with Artie
Need an answer now? Our AI assistant Artie is available to answer your questions day or night.
Still need help?
Complete the form below and one of our team will get back to you within 1–2 working days.
Prefer email? You can also contact us at info@simplicity.kiwi.
Prefer to talk?
Call us on 0800 032 412, Monday to Friday, 9am–5pm.
Our team handles calls alongside other member enquiries, so we can't always answer straight away. If we miss your call, we'll call you back within 1-2 working days.